Shipping Policy

Thank you for shopping with Well Life Store. We deliver across Pakistan free of charge, and you can pay in cash when your order arrives.

At a Glance

Delivery charges Free home delivery across Pakistan
Payment Cash on Delivery (COD) available
Order processing 2 to 3 business days
Dispatch days Monday to Saturday (no dispatch on Sundays and public holidays)
Delivery time Usually 3 to 5 business days after dispatch
Coverage All cities and towns served by our courier partners in Pakistan

1. Order Processing

  • Orders are processed within 2 to 3 business days of being placed.
  • We dispatch orders Monday to Saturday. Orders are not dispatched on Sundays or public holidays.
  • Our team may call you to confirm your order and address before dispatch. Please keep your phone available.

2. Payment

  • Cash on Delivery (COD) is available: pay the rider in cash when you receive your order.
  • Other payment options, if available, are shown at checkout.

3. Delivery

  • Delivery usually takes 3 to 5 business days after dispatch, depending on your city.
  • Remote areas may take a little longer.
  • During sales or high order volumes, delivery may be delayed by a few days. If there is a significant delay, we will contact you by phone or WhatsApp.

4. Order Tracking

Once your order is dispatched, you can contact us with your order number for tracking details.

5. Wrong Address or Failed Delivery

Please enter your full name, complete address and an active phone number at checkout. If the courier cannot reach you after multiple attempts, the order may be returned to us.

6. Damaged or Wrong Product

If your order arrives damaged or incorrect, please see our Return & Refund Policy. You can choose a free replacement or a full refund.

Contact Us

Phone / WhatsApp: 0318 7575101
Email: support@welllifestore.co