Your privacy matters to us, especially when it comes to health products. This policy explains what information Well Life Store collects and how we use and protect it.
1. Information We Collect
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Order details: your name, phone number, delivery address and email, and the products you order.
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Messages: information you share when you call, WhatsApp or email us, or book a clinic appointment.
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Website usage: basic technical data such as pages visited and device type, collected through cookies and analytics.
2. How We Use Your Information
- To process, confirm and deliver your orders.
- To answer your questions and provide customer support.
- To arrange clinic appointments you request.
- To improve our website and services.
- To send offers and updates, only if you have subscribed. You can unsubscribe at any time.
3. Privacy and Confidentiality
- We understand that health products are personal. Your order details are kept confidential and are only used to serve you.
- We do not sell your personal information to anyone.
- We share only the details needed with trusted partners who help us run our business, such as courier companies (to deliver your order) and payment providers.
4. Data Security
Our store runs on Shopify, which uses secure, encrypted connections. We take reasonable steps to protect your information from unauthorised access.
5. Your Choices
You can ask us to update or delete your personal information at any time by contacting us.
6. Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page.
Contact Us
Phone / WhatsApp: 0318 7575101
Email: support@welllifestore.co
